Premium Support

Runtime: 24 Months

Support for our customers

The technical premium support is hitting the spot if you need professional help.

Technical premium support

The demand to none failure availability of software at present days network and complex communication infrastructure rises requirements to our service- and requirements to our service- and support conception.
to do justice to your requirements, we are offering our technical premium support as good value.

Here will be, according to your conclusion of agreement that performance available which you need to make our software much more productive for your requirements.

Key feature

- Help with troubleshooting, using- and operatingsystem of iGrafx software
- Concrete requests to purchased products can be send by e-mail or web form at any time / oder 24 hours
- Your requests will be answered within two working days by telephone or e-mail
- Conclusion of agreement to the tech. premium support only in combination with valid maintenance possible. Expiring of maintenance means also expiring of tech. premium support.

Key benefit

- Coverage due to professional, fast and uncomplicated support
- Higher productivity due to smallest product-off-time for the users
- Reduction of cost due to good value pricing
- High transparency of costs due to fixed calculable expenses
- The quantity of support requests due to defined contact person is without limit
- Fixed oder defined contact partner
- Free online web-support

* All prices are stated in euro plus value added tax