The ITIL V3 Compliance Tool enables an organisation to succeed by providing a fast and efficient introduction and/or conversion to a dynamic and effective IT service management.

The ITIL V3 Compliance Tool supports you in:

• Definition of business requirements for IT and IT-goals to meet the corresponding service needs
• Alignment of "best practices", tasks and performance metrics to IT-goals
• Identification of redundant technology components that are using unnecessary resources
• Ensure accuracy and consistency of the models using a metadata repository
• Complete visualisations and linkages of all business and IT processes
• Continuous improvement of business processes using discrete event simulation and analysis
• Further training of employees

The ITIL V3 Compliance Tool comprises:

• Prefabricated process landscape
• Conversion of the ITIL V3 requirements into the processes and procedural guidelines
• 39 processes, divided into 5 process groups, with check lists and forms
• Fulfilment of the ISO 20000 and ISO 27001 requirements

Produkt-Flyer as PDF